- holding hands with nature -

TERMS & CONDITIONS

Please read these terms and conditions carefully before using the She Grows Wild shop. 

BUYING PRODUCTS ON OUR WEBSITE

By placing an order with the She Grows Wild shop, you acknowledge to have read and agreed to these Terms & Conditions. If you are unhappy with any aspect of these, then you should contact us at shegrowswild@gmail.com before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.

PRICES AND DUTIES 

Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price. Please see the checkout page for current and accurate delivery costs, delivery times and customs/duty information. She Grows Wild reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time.

Squarespace

Our online shop is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.

For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement here:

http://www.squarespace.com/terms-of-service/
http://www.squarespace.com/privacy/

RETURNS & EXCHANGES

If you are unhappy with our products in any way, they can be returned or exchanged provided that it is in saleable condition. If you would like to return an item please download and fill out our return form.

Returned items that have been subject to a free shipping offer and are being returned for a monetary refund not exchanged goods will have our delivery cost deducted from the amount refunded. Please be aware of our shipping costs. If you are unhappy with our products in any way, they can be returned or exchanged provided that they are in unused condition and have all tags in place. You must contact us for authorisation before returning any items

Subject to stock availability, we will exchange items that are returned to us within 14 days of being received by you. Please advise us upon receipt of your purchase if you wish to exchange. Please note that return postage costs incurred in an exchange are payable by you. Once this is received the new item will be posted immediately.

If you wish to return your item and receive a full refund items need to posted/couriered back to us within 14 days of being received by you.

Returns of faulty items will only be accepted if the goods were faulty when delivered to you, we at She Grows Wild take every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed to subject to fair wear and tear will not be accepted as faulty. We will replace a faulty item if a replacement is in stock and available. If you wish to be sent a replacement, please make your request clear when contacting shegrowswild@gmail.com about the fault. Returns of faulty goods must be returned to us within 14 days of being received by you.

In case we cannot offer you a replacement, you will have the choice of receiving a credit note or a refund to the value of the item at the time of purchase and any shipping costs incurred. Please note refunds to Debit/Credit Cards normally clear in 1/2 days. Refunds to Paypal can take up to 30 days and are subject to Paypal refund regulations.

Returns and exchanges received outside the above time frames will not be accepted. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. Please be aware that international customs duties and sales taxes are not refunded for shipments outside the European Community (EC).

We will only accept returns provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. 

ACCURACY OF CONTENT

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

 

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by She Grows Wild. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of She Grows Wild. You may not modify, distribute or re-post anything on this website for any purpose.